BandHeroRepair.com takes your privacy seriously. This privacy policy describes what personal information we collect and how we use it. See this privacy policy primer to learn more about privacy policies in general.

Routine Information Collection

All web servers track basic information about their visitors. This information includes, but is not limited to, IP addresses, browser details, timestamps and referring pages. None of this information can personally identify specific visitors to this site. The information is tracked for routine administration and maintenance purposes.

Cookies and Web Beacons

Where necessary, BandHeroRepair.com uses cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content.

Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies. Any affiliate linking from this website may be controlled through the use of cookies. We do not capture or store personal data on this website.

Controlling Your Privacy

Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms. This list of web browser privacy management links may also be useful.

Google Advertising

Any advertisements served by Google, Inc., and affiliated companies may be controlled using cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Learn how to opt out of Google's cookie usage. As mentioned above, any tracking done by Google through cookies and other mechanisms is subject to Google's own privacy policies.

Ebay advertising

Any advertisements served by Ebay or linked through to Ebay from this site may also be controlled using cookies. These cookies allow Ebay to log you in, track and count visitors or may be used for affiliate tracking. Any tracking done by Ebay through cookies and other mechanisms is subject to Ebay's own privacy policies.

Registered trademarks

We are not connected with Microsoft, Nintendo, Sony, Activision or any other company mentioned in this website. We respect their individual copyright and trademarks and do not attempt to sell their products as our own.

Contact Information

Concerns or questions about this privacy policy can be directed to sales @ {remove this} guitarherorepair.com for further clarification.

We aim to provide a very high level of service here at BHR, and as such this is what you can expect when ordering from us (direct sales through the website only, all eBay sales are subject to eBay's and Paypal's terms and conditions)

• All items purchased through the site will be sent via Royal Mail Airmail or 1st class post.
• Same day shipping if ordered by 11:00am (excluding weekends and bank holidays)
• Tracking is not possible using the postal services we use, if you require tracking, insurance or express postage on your order please advise us through the additional information box on PayPal or

Shipping times

UK - 1-2 days

EU - 3-5 days

USA & Rest of World - 6-10 days

If you still have any questions please and we will get back to you as soon as possible